Shipping Policy

At Ayyan Technology Co., Ltd., we are committed to delivering your orders quickly and securely, no matter where you are in the world. Please review our Shipping Policy to understand how we process and deliver your purchases.

1. Order Processing

  • Orders are usually processed within 2–4 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • If any item is out of stock or delayed, our team will contact you by email or phone.

2. Shipping Methods

We partner with reliable international and local couriers to ensure safe and timely delivery. Available shipping options include:

  • Standard Shipping – economical delivery with tracking.

  • Express Shipping – faster delivery for urgent orders.

  • Bulk/Wholesale Shipping – customized shipping arrangements for large orders.

3. Shipping Rates

  • Shipping charges are calculated at checkout based on order weight, size, and destination.

  • In some cases, free shipping may be offered on promotional deals or bulk orders.

  • Customs duties, taxes, and additional fees (if applicable) are the responsibility of the customer.

4. Delivery Times

Estimated delivery times vary by region:

  • Domestic Orders (within China or Pakistan): 3–7 business days.

  • International Orders (Americas, Europe, Middle East, Asia, Oceania): 7–21 business days depending on location and shipping method.

Please note: Delivery times are estimates and may be affected by customs clearance, courier delays, or unforeseen circumstances.

5. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.

  • You can track your shipment directly through the courier’s website or via our order tracking page.

6. Customs and Duties

  • International shipments may be subject to customs inspections, import duties, or taxes as per local regulations.

  • These charges are not included in the product or shipping cost and must be paid by the customer upon delivery.

  • We are not responsible for delays caused by customs procedures.

7. Shipping Restrictions

  • We currently ship to most countries worldwide. However, certain regions may have restrictions due to courier limitations, government regulations, or product type.

  • Customers will be notified if shipping to their location is unavailable.

8. Damaged or Lost Packages

  • If your package arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.

  • If a package is lost in transit, we will work with the courier to investigate and resolve the issue.

  • We are not responsible for incorrect shipping details provided by the customer.